** YOU MAY NOW PAY ONLINE IF YOU HAVE BEEN DISCONNECTED FOR NON-PAYMENT.  

YOU MUST CALL THE OFFICE (850-968-5434) TO CONFIRM YOUR PAYMENT TO BE RECONNECTED.**

NEW FEE FOR DISCONNECTS - DELINQUENT ACCOUNT FEE WILL BE $50.00 PLUS PAYMENT OF THE FULL AMOUNT ON ACCOUNT IN ORDER TO HAVE WATER RESTORED.
ALL PAYMENTS RECEIVED BEFORE 5 PM WILL BE RECONNECTED THE SAME DAY.  AFTER 5 PM RECONNECTS WILL BE ON THE NEXT BUSINESS DAY. 

**IN OFFICE PAYMENTS ACCEPT CASH, CHECK OR MONEY ORDER.**  

NO CREDIT CARDS OR DEBIT CARDS ACCEPTED IN OFFICE.

​PAY ONLINE

 All online and telephone payments are made through Nexbillpay.  Any processing fees associated

 with making your payment are charged by Nexbillpay and not Gonzalez Utilities.

If this is your first time using our convenient online bill pay.  You will need to register
in order to set up auto pay or to keep payment information for future payments.
Once registered paying your bill online is a simple 3 step process.
Online Fees are calculated as follows:

Online Fees
Check (and Business Accounts)
Up to: $5,000.00 = $2.35
Card (and Business Accounts)
Up to: $400.00 = $2.95
Up to: $5,000.00 = 2.75%

IVR Fees
telCheck
Up to: $5,000.00 = $2.35
telCard
Up to: $400.00 = $2.95
Up to: $5,000.00 = 2.75%

A $2.35 processing fee will be charged for each payment.
You can pay immediately, schedule a payment or set up Auto-Pay for the amount of your bill. (Auto-pays must be set up online.)
You can print receipts, view past payments, see status of payments, or stop Auto-Pay by going online.
If you need assistance with paying online, call Nexbillpay at 800-639-2435
 If you have questions on the amount of your bill or need service, call Gonzalez Utilities at 850-968-5434 during office hours.
 
 

Pay By Telephone

 
Please have a copy of your bill ready in order to provide your Customer Account Number and Call toll-free 888-524-3483
A $2.35 fee is charged for payments made by Telephone.
If you need assistance with paying online, call Nexbillpay at 800-639-2435
 If you have questions on the amount of your bill or need service, call Gonzalez Utilities at 850-968-5434 during office hours.
 
 Pay By Mail
 
Mail your payment by check to:
Gonzalez Utilities
1590 Old Chemstrand Rd

Cantonment, FL 32533​ 

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